Introduction
At Aradhya Aya Center ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, phone number, email address, and residential address provided during inquiries or bookings.
- Service Requirements: Medical history details (if relevant for patient care), specific care needs, and preferences for staff assignment.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
Your information is used solely for the following purposes:
- To provide and coordinate home care services (e.g., assigning a nurse or aya).
- To communicate with you regarding appointments, updates, or service confirmations.
- To improve our website functionality and customer service experience.
- To comply with legal obligations and ensure the safety of both clients and staff.
Data Protection & Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. All client records are stored securely, and access is restricted to authorized personnel only. We do not sell or trade your personal information to third parties.
Staff Verification
For the safety of our clients, all our staff members (nurses, ayas, cooks) undergo rigorous background checks and identity verification. However, we collect their personal data strictly for employment and security purposes.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data from our records, subject to legal retention requirements.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Aradhya Aya Center
123 Medical Plaza, Health City
Email: hello@caresync.med
Phone: +1 (234) 567
890